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The original item was published from 4/5/2010 12:00:00 AM to 10/30/2019 10:44:12 AM.

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Posted on: April 5, 2010

[ARCHIVED] 4/5/2010 - False Burglar Alarm Abatement Ordinance-Final Proposed








WHEREAS, the purpose of this ordinance, finds that excessive false alarms unduly burden the Trumbull Police Department’s limited law enforcement resources.  The purpose of this ordinance is to establish reasonable expectations of alarm users and to ensure that alarm users are held responsible for their use of alarm systems.





The following words, terms and phrases, when used in this ordinance, shall have the meanings ascribed to them, except where the context clearly indicates a different meaning:


Alarm Administrator means a person or persons designated by the Town to administer, control and review false alarm reduction efforts and administer the provisions of this ordinance. 

Alarm company means a person or a company engaged in selling, leasing, installing, servicing or monitoring alarm systems; this person shall be licensed in compliance with State laws.

Alarm permit means a permit issued by the Town allowing the operation of an alarm system within the Town.

Alarm signal means a detectable signal; audible or visual, generated by an alarm system, to which law enforcement is requested to respond.

Alarm system means any single device or assembly of equipment designed to signal the occurrence of an illegal or unauthorized entry or other activity requiring immediate attention and to which law enforcement is requested to respond, but does not include motor vehicle or boat alarms,  fire alarms, domestic violence alarms, or alarms designed to elicit a medical response.

Alarm user means any person, corporation, partnership, proprietorship, governmental or educational entity or any other entity owning, leasing or operating an alarm system, or on whose premises an alarm system is maintained for the protection of such premises.

Alarm User Awareness Class means a class conducted for the purpose of educating alarm users about the responsible use, operation, and maintenance of alarm systems and the problems created by false alarms.

Cancellation means the process where response is terminated when the alarm company (designated by the alarm user) notifies the Trumbull Police Department that there is not an existing situation at the alarm site requiring police response after an alarm dispatch request. If cancellation occurs prior to police arriving at the scene, this is not a false alarm for the purpose of civil penalty, and no penalty will be assessed.

Town means the Town of Trumbull or its agent.

False alarm means the activation of an alarm system through mechanical or electronic failure, malfunction, improper installation, or the negligence of the alarm user, his/her employees or agents, and signals activated to summon law enforcement personnel unless law enforcement response was cancelled by the alarm user or his/her agent before law enforcement personnel arrive at the alarm location. An alarm is false within the meaning of this article when, upon inspection by the Trumbull Police Department, evidence indicates that no unauthorized entry, robbery, or other such crime was committed or attempted in or on the premises which would have activated a properly functioning alarm system. Notwithstanding the foregoing, a false alarm shall not include an alarm which can reasonably be determined to have been caused or activated by unusually violent conditions of nature nor does it include other extraordinary circumstances not reasonably subject to control by the alarm user.

Local alarm means an alarm system that emits a signal at an alarm site that is audible or visible from the exterior of a structure and is not monitored by a remote monitoring facility, whether installed by an alarm company or user.

Permit year means a 12-month period beginning on the day and month on which an alarm permit is issued.

Runaway alarm means an alarm system that produces repeated alarm signals that do not appear to be caused by separate human action. The Trumbull Police Department may in its discretion discontinue police responses to alarm signals from what appears to be a runaway alarm.

SIA Control Panel Standard CP-01 means the American National Standard Institute (ANSI) approved Security Industry Association (SIA) CP-01 Control Panel Standard, as may be updated from time to time, that details recommended design features for security system control panels and their associated arming and disarming devices to reduce false alarms. Control panels built and tested to this standard by a nationally recognized testing organization, will be marked to state: “Design evaluated in accordance with SIA CP-01 Control Panel Standard Features for False Alarm Reduction”.

Verify means an attempt by the monitoring company, or its representative, to contact the alarm site and/or alarm user by telephone and/or other electronic means, whether or not actual contact with a person is made, to attempt to determine whether an alarm signal is valid before requesting law enforcement dispatch, in an attempt to avoid an unnecessary alarm dispatch request.  For the purpose of this ordinance, telephone verification shall require, as a minimum that a second call be made to a different number if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid before requesting law enforcement dispatch.



(a)     Permit requiredNo person shall use an alarm system without first obtaining a permit for such alarm system from the Town. A $10 fee will be required for the initial registration and annual renewals. Each alarm permit shall be assigned a unique permit number, and the user shall provide the permit number to the alarm company.

(b)     ApplicationThe permit shall be requested on an application form provided by the Town. An alarm user has the duty to obtain an application from the Town.

(c)     Transfer of possessionWhen the possession of the premises at which an alarm system is maintained is transferred, the person (user) obtaining possession of the property shall file an application for an alarm permit within 30 days of obtaining possession of the property. Alarm permits are not transferable.

(d)     Reporting updated informationWhenever the information provided on the alarm permit application changes, the alarm user shall provide correct information to the Town within 30 days of the change. In addition, each year after the issuance of the permit, permit holders will receive from the Town a form requesting updated information. The permit holder shall complete and return this form to the Town when any of the requested information has changed; failure to comply will constitute a violation and may result in a civil penalty.

(e)    Multiple alarm systemsIf an alarm user has one or more alarm systems protecting two or more separate structures having different addresses and/or tenants, a separate permit shall be required for each structure and/or tenant.




(a) Maintain the premises and the alarm system in a method that will reduce or eliminate false alarms; and

(b) Provide the alarm company the permit number, (the number must be provided to the communications center by the alarm company to insure dispatch).

(c) Must respond or cause a representative to respond to the alarm system’s location and/or deactivate a malfunctioning alarm within thirty (30) minutes when notified by the Police Department directly or via the user’s monitoring service.

(d) Not manually activate an alarm for any reason other than an occurrence of an event that the alarm system was intended to report or to perform routine maintenance as prescribed by alarm system provider. 

(e) An alarm user must obtain a new permit and pay any associated fees if there is a change in address or ownership of a business or residence.




(a)                Any person engaged in the alarm business in the Town, shall comply with the following:

1) Obtain and maintain the required state license(s).

2) Be able to provide name, address, and telephone number of the alarm user or a designee, who can be called in an emergency or to effect repairs 24 hours a day.

3) Be able to provide the most current contact information for the alarm user.


(b) Ninety (90) days after enactment of this Ordinance the alarm installation companies shall, on all new and upgraded installations, use only alarm control panel(s) which meet SIA Control Panel Standard CP-01.


(c) Prior to activation of the alarm system, the alarm company must provide instructions explaining the proper operation of the alarm system to the alarm user.


(d) Provide written information of how to obtain service from the alarm company for the alarm system.


(e) An alarm company performing monitoring services shall:

1) Attempt to verify, by calling the alarm site and/or alarm user by telephone, to determine whether an alarm signal is valid before requesting dispatch. Telephone verification shall require, as a minimum that a second call be made to a different number, if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid, EXCEPT in the case of a panic or robbery-in-progress alarm, or in cases where a crime-in-progress has been verified by video and/or audible means.

2)  Provide alarm user registration number to the communications center to facilitate dispatch and/or cancellations.

3)  Communicate any available information about the alarm.

4)  Communicate a cancellation to the law enforcement communications center as soon as possible following a determination that response is unnecessary.





(a)     It shall be unlawful to activate an alarm system for the purpose of summoning law enforcement when no burglary, robbery, or other crime dangerous to life or property is being committed or attempted on the premises, or otherwise to cause a false alarm.

(b)     It shall be unlawful to install, maintain, or use an audible alarm system which can sound continually for more than 10 minutes.




(a)    Failure to registerAny person who fails to register their alarm system will be charged $100.00 for each year said alarm system is not registered.

(b)   Excessive false alarms. It is hereby found and determined that three or more false alarms within a year from the date of the first violation is excessive, constitutes a public nuisance, and shall be unlawful. Costs for excessive false alarms may be assessed against an alarm user as follows:

Third, Fourth, Fifth violation…………….$100.00

Sixth, Seventh, Eighth violation………….$125.00

Ninth & subsequent violations……………$150.00


    (c)    Cancellation. If cancellation occurs prior to law enforcement arriving at the scene, this is not a false alarm and no fee will be assessed.

    (d)    Multiple activations. Multiple activations within a twenty-four hour period may be considered as one false alarm for the purpose of charged fees.

    (e)     Payment of Fees.  Fees shall be paid within (30) days from the date of the invoice.  

    (f)    Failure to Pay Fine. Any person who fails to pay a fine assessed against them within (30) days from the date of the invoice shall be charged a penalty of 1 ½% interest per month together with costs of collection including attorney’s fees. 





 Appeals processAssessments of civil penalty (ies) and other enforcement decisions made under this ordinance may be appealed by filing a written notice of appeal with the Trumbull Police Department within 10 days after the date of notification of the assessment of civil fees or other enforcement decision. The failure to give notice of appeal within this time period shall constitute a waiver of the right to contest the assessment of penalty (ies) or other enforcement decision. Appeals shall be decided through an administrative process established by the Town.  In accordance with Connecticut General Statues 7-152c.




In the interest of public safety, all information contained in and gathered through the alarm registration applications, no response records, applications for appeals and any other alarm records shall be held in confidence by all employees and/or representatives of the Town. 




Alarm registration is not intended to, nor will it, create a contract, duty or obligation, either expressed or implied, of response.  Any and all liability and consequential damage resulting from the failure to respond to a notification is hereby disclaimed and governmental immunity as provided by law is retained.  By applying for an alarm registration, the alarm user acknowledges that the Trumbull Police Department response may be influenced by factors such as: the availability of police units, priority of calls, weather conditions, traffic conditions, emergency conditions, staffing levels and prior response history.





The provisions of this ordinance are severable.  If a court determines that a word, phrase, clause, sentence, paragraph, subsection, section, or other provision is invalid or that the application of any part of the provision to any person or circumstance is invalid, the remaining provisions and the application of those provisions to other persons or circumstances are not affected by that decision.


This ordinance shall take effect on ______________, 20____

(Note: The effective date should be six months after the Town Council approves the ordinance.) 


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