Anonymous Text and Web Tips


To send an online web tip, click here.

Or text a tip to report underage drinking:

TPAUD AND TRUMBULL POLICE PROMOTE ANONYMOUS TIPS TO CURB UNDERAGE DRINKING

Citizens can now send anonymous text and web tips to the Trumbull Police Department

Mobile phone users across Trumbull now have the ability to provide tips through the power of anonymous text messaging and online web tips. The Trumbull Police Department has teamed up with Anderson Software, the industry leader in law enforcement tip management software and web applications, to provide this service which allows citizens to send anonymous tips by sending a text message from a mobile phone or online. The funding for this program was provided by Trumbull Partnership Against Underage Drinking & Drugs (TPAUD).

Underage drinking is a serious matter. Connecticut’s House Party Law is very clear. In Connecticut, it is illegal to host a party where alcohol is consumed by minors. Individuals who knowingly permit minors to possess and/or consume alcohol may be fined, imprisoned, or both. With the financial support of TPAUD, we have been able to implement an anonymous tip line to which residents can report underage drinking. 

Using TipSoft Text Tips, information may be anonymously received and securely replied to with complete confidence. The service was built specifically to allow text messaging informants to remain anonymous by encrypting the text messages and routing them through several secure servers, protecting the personal details of the informant.

TipSoft SMS also allows police to respond by text message to the originating cell phone without ever knowing the identity of the individual who left the tip. The user’s information is always given an alias and a unique ID before being sent. This secure application allows the tipster and the investigator to have two-way dialog while always keeping the user’s identity completely anonymous.

The Trumbull Police Department encourages everyone to report information about underage drinking or any non-urgent illegal activity, such as unsolved cases, vandalism, theft, the sale and distribution of drugs or information about crimes that are being planned in the community or schools. To send an anonymous tip to the Trumbull Police Department via cell phone, a tipster will text "TRPD" plus his or her tip information to CRIMES (274637). The tipster then receives a confirmation and a unique code number. The tipster may respond back by simply replying. No key word or any other identifier is needed for any subsequent contact from that cell phone. The tipster need only text CRIMES (274637) to be connected anonymously. A two-way dialogue through this encrypted system is possible as well, always protecting the anonymity of the tipster. No one will ever know the identity of the tipster.

How do I Text a Tip?

There are three main parts to a text message Tip:
  1. The Short Code replaces a phone number. Anonymous Tips are sent to CRIMES (274637).
  2. Key Words are used to ensure that the tip is directed to the proper place. The keyword for the Trumbull Police Department is “TRPD” or (8773).
  3. The Message contains the key word initially and then the actual text message.
For Example

A tipster sends their first message. He or she texts "TRPD" plus their tip information to CRIMES (274637). The tipster then receives a confirmation and a unique code number. The tipster may respond back by simply replying. No key word or any other identifier is needed for any subsequent contact from that cell phone. You (the tipster) need only text CRIMES (274637) and you are connected anonymously. A two-way dialogue through this encrypted system is possible as well, always protecting the anonymity of the tipster. No one will ever know the identity of the tipster.

For a demonstration of sending a tip text message, click here.

Cost

There is no premium cost for this service. Standard text messaging rates apply for messages sent and received (if applicable). Rates can be confirmed with your service provider.

Tipsters can also Submit Anonymous tips via the web

In addition to sending the Trumbull Police an anonymous tip from your cell phone, you can also send anonymous tips while you're online. To send an online web tip, click here.

Frequently Asked Questions

Q. How can the tipster be sure of his or her anonymity?

A. The technology used to keep tipsters anonymous while sending Text Tips to Police is called Tipsoft. This technology strips the identifying information of the tipster away from the tip so the identity of the tipster remains secret.

A multiple code number approach is used to accomplish this.

The identifying information of the tipster is encrypted and stripped from the tip by an independent Canadian company and assigned a unique code number. The tip is immediately forwarded to Tipsoft's secure server in the United States. Tipsoft assigns a second unique code number to the tip and delivers it to the appropriate law enforcement agency for follow-up.

A unique code number assigned to the tipster is sent back to the tipster. The tipster and Police can communicate by texting back and forth. The tipster is anonymous the entire time they are communicating with the officers.

Q. Just How Secure Is Tipsoft?

A. Anytime the tipster accesses the WebTip form, the connection to the Tipsoft server is done through a secure socket which forces 128 bit encryption of the tip information passing through that connection. The identity of these connections are, by design, not being logged by the Tipsoft server. When a tip is submitted, the data is immediately encrypted with an AES 256 bit algorithm.

Tipsoft has taken great measures to insure the WebTip routine is as secure as possible and that the tipster's identity is not traceable. To date, the processes Tipsoft is using have not been compromised and the encryption algorithms used are the same as those used by the banking industry and governments worldwide on a daily basis.

Tipsoft's transaction server is audited daily by ScanAlert, the world's largest and most prominent server security auditing firm and any potential vulnerabilities are immediately flagged and addressed if found. This level of auditing insures compliance with some of the highest levels of security possible. Through ScanAlert, Tipsoft's server is certified Secure & Hacker Safe and is fully compliant with the following server security standards:

• Sarbanes-Oxley (SOX)
• Health Insurance Portability and Accountability Act (HIPPA)
• Federal Information Security Management Act (FISMA)
• Government Information Security Reform Act (GISRA)
• Gramm Leach Bailey Act (GLBA)
• Statement on Auditing Standards Number 70 (SAS-70)
• International Standards Organization (ISO) 17799
• Europe's EU Data Protection Directive 95/46/EC
• Canada's Personal Information Protection and Electronic Documents Act
• U.S. Department of Homeland Security's published recommendations